A knowledge base is a centralized repository that stores structured or unstructured information to support decision-making, learning, and problem-solving. It often includes articles, documents, FAQs, and other resources that users or systems can query to retrieve relevant information.
Modern knowledge bases leverage AI and machine learning to improve searchability and context understanding. They are widely used in organizations for internal documentation, customer support, and AI applications like chatbots and recommendation systems. When integrated with vector databases, knowledge bases can perform semantic searches, retrieving documents based on their meaning rather than exact keywords.
Knowledge bases are essential for scaling information retrieval and providing consistent answers across different use cases.