Unlock AI-powered selling experiences that drive revenue growth
Zilliz Cloud brings AI intelligence to search, recommendations, support, and catalog operations —helping ecommerce teams increase conversion, improve customer satisfaction, and scale globally with confidence.
AI capabilities that unlock revenue growth for modern ecommerce
With vector search at the core, Zilliz Cloud powers better AI search, smarter agentic customer support, cleaner catalogs, and higher conversions across the entire buying journey.
Assistants 24/7
Give every user the experience of your best salesperson — instantly recommending products, answering questions, and guiding purchases 24/7.
Post-Purchase Support Chatbots
Deliver fast, accurate, and brand-consistent responses to product, policy, and order questions — around the clock and across millions of conversations — without expanding your support team.
AI-Powered Search & Discovery
Deliver intent-aware search results that go far beyond keyword matching — helping users find the right products no matter how they phrase their query, what language they use, or where they come from.
Recommendation Systems
Show each user items that match their tastes and intent based on behavior, preferences, and real-time context to increase engagement, product discovery, and the likelihood of purchase with every recommendation.
Image Search
Let users upload a photo and instantly discover visually similar or complementary products — from outfits to furniture to décor.
Smarter Product Matching
Compare identical or similar products across sellers and marketplaces — enabling better pricing strategy, clearer comparisons, and more informed assortment decisions.
Fraud Detection
Catch fake accounts, refund abuse, coupon misuse, and othersuspicious activity instantly—with vector search identifying unusual patterns across users, orders, and behaviors.
Product Deduplication
Detect duplicate, near-duplicate, and low-quality listings at scale — improving search quality, recommendation accuracy, and overall customer trust.
Why Zilliz?
Why leading ecommerce brands and platforms choose Zilliz Cloud?
E-commerce teams choose Zilliz Cloud because AI doesnʼt work without speed, reliability, scale, and predictable cost. Zilliz Cloud delivers the engine behind fast search, instant answers, personalized shopping, and massive catalogs — even during the most demanding moments of the year.
10B+vectors
Room for millions of SKUs and beyond without re-architecting your catalog
Zilliz Cloud supports tens of billions of vectors — enough for millions of SKUs, variants, descriptions, and images — in a single unified system that just works.
100K+QPS
Handle peak shopping traffic without losing conversions
Black Friday–level traffic shouldnʼt break search. Zilliz Cloud delivers predictable p99 latency even when tens of thousands of users search at the same time — so your revenue isnʼt throttled by infrastructure limits.
<10msLatency
Instant responses that keep users from bouncing
Slow search kills purchases. Zilliz Cloud keeps response times sub-10ms even during peak demand, helping users find what they want instantly and reducing drop-off when pages lag.
-10xCost
Lower infrastructure spend than alternatives
Vector databases can explode in cost as your catalog and use cases grow. Zilliz Cloudʼs compression, tiered storage, and efficiency-first architecture deliver the same (or better) performance at up to 10× lower cost — freeing budget for growth instead of infrastructure.
Hybrid search out of the box
Combine keyword matching, vector search, and metadata filters seamlessly — giving every query theperfect blend of precision and semantic understanding.
Native multi-tenant architecture
Built-in tenant isolation keeps AI workloads secure and prevents noisy-neighbor slowdowns — so millions of teams or apps can run reliably on the same platform.
Automatic and elastic scaling
Automatically scales compute and storage up or down as your traffic and data size changes — with no capacity planning, index rebuilding, or sharding ever required.
Ease of use
Go from zero to production-ready vector search in minutes. Zilliz Cloud runs the infrastructure, handles scaling, and manages the Ops — so your team never has to.
Multi-cloud flexibility
Run on AWS, Azure, or GCP across 30+ regions worldwide, ensuring Zilliz Cloudʼs capabilities are always close to your users and within your infrastructure strategy.
Enterprise-grade reliability and compliance
99.95% SLA with SOC 2, ISO 27001, GDPR, and HIPAA compliance — plus regional failover and BYOC support for enterprise workloads.
Trusted by AI Builders
Learn how industry leaders and startups build AI applications using Zilliz Cloud/Milvus Vector Database
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