Where to Find Status Updates If Amazon Bedrock experiences an outage or performance issues, the primary source for status updates is the AWS Service Health Dashboard (https://status.aws.amazon.com/). This dashboard provides real-time status information for all AWS services, including Bedrock. Look for the Bedrock service row—if there’s an ongoing issue, it will be marked with a red or yellow indicator, accompanied by a timestamped description of the problem. Additionally, AWS updates the dashboard with resolutions once the issue is fixed. If you have an AWS account, check the Personal Health Dashboard (within the AWS Console) for alerts specific to your account and resources. AWS also posts updates via the AWS Support Twitter account (@AWSSupport) during major incidents.
What Your Application Should Do During an outage, your application should prioritize graceful degradation and fault tolerance. First, implement retries with exponential backoff for Bedrock API calls. This helps handle transient errors, but avoid aggressive retries that could worsen performance issues. Second, use circuit breakers to temporarily stop sending requests to Bedrock if errors persist beyond a threshold, reducing load on your system and Bedrock. Third, enable fallback mechanisms—for example, switch to a cached response, a simplified model running locally, or an alternative service (e.g., another LLM provider or an on-premises model). Ensure these fallbacks are tested in advance to avoid cascading failures. Finally, log errors and monitor metrics (e.g., error rates, latency) to detect issues early and track recovery progress.
Long-Term Mitigation Strategies
To reduce future impact, design your application for resilience. Use multi-region deployment if Bedrock supports it, though as of now, Bedrock is region-specific, so this may require replicating resources across regions. Implement request queuing to buffer pending requests during outages and process them once Bedrock recovers. Regularly test failure scenarios using tools like AWS Fault Injection Simulator to validate your fallback logic. Additionally, set up CloudWatch Alarms for Bedrock metrics (e.g., ModelInvocationErrors) to trigger automated responses, such as scaling down dependent components or alerting your team. Always keep dependencies like SDKs and client libraries updated to leverage AWS’s latest reliability improvements.