Zilliz Unveils Zilliz Cloud, the New Industry Standard for Vector Database as a Service

By Zilliz on Nov 29, 2022

Vector Database as a Service offering enables enterprises and developers to deploy and scale modern AI applications without the complexity of building and managing infrastructure

SAN FRANCISCO – November 29, 2022 – Zilliz, provider of the leading vector database built on Milvus for enterprise-ready AI, today announced that Zilliz Cloud is generally available and ready for enterprise production workloads with a 99.9 percent guaranteed uptime service level agreement (SLA). Featuring the Zilliz team’s expertise in running some of the largest-scale and most complicated vector similarity search in production, the fully-managed service makes it easy for companies to deploy and run their image retrieval, video analysis, recommendation engines, targeted ads, customized search, smart chatbots, fraud detection, network security, new drug discovery, and many other AI applications at scale.

Zilliz is the company behind Milvus, the world’s first purpose-built database to store, index, search, and analyze high-dimensional, dense embedding vectors which represent the semantics of unstructured data. Milvus is the fastest growing open-source project in AI data infrastructure, with 14,000 GitHub stars, over two million downloads and installations, and a vibrant community of thousands of enterprise users globally, including eBay, Shopee, SmartNews, Line, Kuaishou, Nvidia, Baidu, and Tencent.

Companies today need an efficient and affordable data stack to store, analyze, and process massive amounts of unstructured data to facilitate the development of data-intensive applications. Hyperscalers have ample resources to build such infrastructure in-house, but average enterprises are left with few options other than legacy databases originally designed for structured data. These traditional solutions are cobbled together with new built-in unstructured data capabilities, but often fail to scale well on large datasets due to intrinsic architectural limitations. This results in users paying a large sum only to obtain subpar performance in exchange. The introduction of Zilliz Cloud, the vector database service purpose-built for unstructured data search and analytics, makes fast, scalable, and cost-efficient infrastructure accessible for mainstream adoption.

“We started Zilliz with building an open-source solution Milvus to bring the capability of vector database to the masses. Now with Zilliz Cloud, we’re thrilled to offer the experience valued by our open-source users in an even more simplified manner with a fully-managed cloud service. It takes only a few clicks to start up your own instance on Zilliz Cloud, and less than a day to build a highly optimized vector similarity search service to extract valuable insights. We believe that the combination of extraordinary performance and peerless scalability delivers significant benefits to our customers,” says Charles Xie, founder and CEO of Zilliz.

Highlights of Zilliz Cloud include:

  • Milvus expertise: Operated and managed by the team who design and engineer Milvus, Zilliz Cloud enables organizations and developers to onboard and experience the power of Milvus without the hassle of managing complex infrastructure and tools.

  • Ease of use: Zilliz Cloud offers an easy-to-use experience that allows users to get a vector search service up and running within seconds without zero operational overhead. In addition to multi-language SDKs, Zilliz Cloud also offers an intuitive web GUI for search and data exploration.

  • Observability: Through monitoring metrics and customized alerts, Zilliz Cloud provides users with deep visibility into the performance and availability of their AI data infrastructure and the ability to diagnose issues quickly and make sophisticated decisions.

  • High performance: Zilliz Cloud delivers up to 10x higher throughput and 5x lower latency for read and write operations for the most demanding workloads at any scale, reaching record high performance in the industry.

  • High scalability: Enabled by its advanced cloud-native architecture, Zilliz Cloud can drastically scale to process tens of billions of high-dimensional vector data for data-intensive applications.

  • Enterprise-grade security: Zilliz Cloud provides multiple levels of security, all built-in, and all enabled by default. These include SOC 2 compliance, network isolation using IP whitelists, and full data encryption in transit (TLS).

  • High availability: The service is built with a fault-tolerant architecture to ensure high availability. With an aim to offer unparalleled customer experience and industry-leading SLAs, Zilliz Cloud offers 99.9% monthly uptime.

  • Cost efficiency: Zilliz Cloud offers two types of standard computing units (CU), high-performance CU and big-data CU. They are designed with consideration for different application requirements to accommodate low-latency scenarios or high-throughput scenarios, respectively, providing the best price / performance ratio in the industry.

The service is currently available on AWS, with integration with Microsoft Azure and Google Cloud and other cloud providers to be supported in the near future. Zilliz Cloud adopts a straightforward, pay-as-you-go pricing model that allows users to pay only for the resources they use without having to over-provision for peak workloads.

Zilliz is committed to simplifying and democratizing AI data infrastructure. By introducing managed Zilliz Cloud, Zilliz aims to help organizations reduce operational burdens and time spent installing and managing infrastructure and minimize risk by relying on a secure, compliant, and reliable platform. Contact for a demo or sign-up for a free trial at

About Zilliz

Zilliz is a leading vector database company for enterprise-grade AI. Founded by the engineers behind Milvus, the world’s most popular open-source vector database, the company builds next-generation database technologies to help organizations create AI applications at ease. On a mission to democratize AI, Zilliz is committed to simplifying data management for AI applications and making vector databases accessible to every organization.

Headquartered in San Francisco, Zilliz is backed by a number of prestigious investors, including Aramco’s Prosperity7 Ventures, Temasek’s Pavilion Capital, Hillhouse Capital, 5Y Capital, Yunqi Partners, Trustbridge Partners and others. Zilliz’s technologies and products help over 1000 organizations worldwide easily create AI applications in various scenarios, including image retrieval, video analysis, NLP, recommendation engines, targeted ads, customized search, intelligent customer service, fraud detection, network security, new drug discovery, and more.

Learn more at or follow @zilliz_universe.

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