Data Connector
Building AI Apps with Freshcaller Data

Building AI Apps with
Freshcaller Data: Vector Search
for Smarter Insights

Making Freshcaller data AI-ready and accessible for smarter apps by seamlessly connecting Freshcaller, Zilliz Cloud, and airbyte.

What is Freshcaller and What's Its Data Like?

Freshcaller is a cloud-based call center platform that handles structured data, such as call logs, agent performance metrics, and customer contact details, alongside unstructured data, like call recordings and customer feedback. Challenges include extracting actionable insights from unstructured audio data and integrating structured metrics with CRM platforms. Developers use its API to build custom workflows, automate call routing, and analyze call performance. Freshcaller is widely used by customer support teams to improve call handling efficiency.

Challenges for Building AI Apps with Freshcaller Data

Unstructured Data
Much of Freshcaller’s data is unstructured and multimodal. Standard database queries struggle with such text-heavy information, making it difficult to unlock its full potential.
Data Silos
Freshcaller data often exists in isolation, making it challenging to integrate with other enterprise systems or data sources.
Scalability
Massive amounts of user interactions are logged daily, and processing and querying this data in real time requires robust infrastructure, especially when building AI-driven applications.
Personalization
AI apps require deep insights into customer behavior to offer personalized experiences. However, standard searches and SQL queries don’t adequately surface the relationships and similarities hidden in Freshcaller data.

Fueling Freshcaller AI Apps with Vector Search for Smarter Insights

Making Unstructured Data Searchable
Vector search enables AI to explore unstructured Freshcaller data like text and images by comparing the meaning and context of each data point. This allows your AI apps to uncover actionable insights that were previously buried in complex records.
Going Beyond Keywords with Semantic Search
With vector similarity search, your AI apps are no longer limited to basic keyword matching. Vector search solutions like Zilliz Cloud perform deep, context-aware searches, identifying patterns and similarities across Freshcaller data that traditional methods can’t reach.
Uncovering Hidden Relationships
Vector search finds subtle trends and connections within unstructured data. By identifying these hidden patterns, your AI apps generate more accurate predictions, smarter recommendations, and better overall results.
Scalability for Real-Time AI
Designed for speed and scale, vector search engines like Zilliz Cloud can process massive Freshcaller datasets in real-time. Whether it’s handling billions of records or delivering instantaneous insights, vector search ensures your AI applications can perform at peak efficiency.

Connect Freshcaller, Zilliz Cloud, and airbyte to Unlock Instant, AI-Ready Insights

The seamless integration of airbyte and Zilliz Cloud takes the complexity out of building AI-powered apps using unstructured data from Freshcaller and any other sources. With just a few clicks, you can deploy fast, efficient, and scalable search solutions, empowering your AI applications to deliver smarter insights.

Fuel your GenAI workloads with Airbyte and Zilliz Cloud

1.
Unstructured data from Freshcaller flows to airbyte.
2.
airbyte pre-processes and transforms the data into vector embeddings using OpenAI embedding services.
3.
The Zilliz Cloud connector channels the processed vector data into the Zilliz Cloud vector database in real time, ensuring instant availability for AI-powered tasks.
4.
Zilliz Cloud performs vector similarity searches to find relevant information to user queries.
5.
LLMs leverage the provided contextual information to generate meaningful, context-driven insights.

Try This Integration for Free

Make your data AI-ready by connecting Freshcaller, airbyte, and Zilliz Cloud.

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Frequently Asked Questions

New to Zilliz Cloud integrations? You're not alone. Here are some answers to common questions about how Zilliz Cloud works with Freshcaller and airbyte.

What is a vector database?
A vector database stores, indexes, and searches through large collections of vector embeddings—numeric representations of data points, particularly unstructured data like text, images, and videos. These vectors, often generated by machine learning or deep learning models, capture the features, patterns, and relationships within your unstructured data. Vector databases are widely used for various AI-powered tasks such as Retrieval Augmented Generation (RAG), semantic search, natural language processing (NLP), recommendation systems, and chatbots.
Why integrating Freshcaller, airbyte, and Zilliz Cloud for your GenAI apps?
Integrating Freshcaller, airbyte, and and Zilliz Cloud streamlines the flow of Freshcaller data into Zilliz Cloud, a vector database optimized for similarity search. With airbyte automating the data extraction and loading process, you can easily sync Freshcaller data into Zilliz Cloud for AI-driven analysis, such as customer segmentation, recommendation systems, and trend detection.
What types of Freshcaller data can I store and search in Zilliz Cloud?
You can store and search any kind of structured, semi-structured, or unstructured Freshcaller data that can be converted into vector embeddings. This includes customer profiles, sales opportunities, interactions, and product details. Once transformed into vectors, this data can be used for similarity search and other AI-driven tasks like recommendations or customer behavior analysis.
What is Zilliz Cloud?
Zilliz Cloud is a fully managed, high-performance vector database powered by Milvus designed to deliver exceptional scalability at an affordable price. It features AI-powered search with optimal strategies and no manual tuning, simplifying complex search tasks for seamless integration. Built with a cloud-native, distributed architecture, Zilliz Cloud ensures on-demand scalability and cost-efficient growth. This platform is also enterprise-ready, offering reliable performance and robust security, making it the perfect solution for businesses looking to build and scale their AI applications with confidence.
What is Airbyte?
Airbyte is an open-source data integration platform that enables data extraction, loading, and synchronization between different databases, data warehouses, and applications. It provides pre-built connectors for hundreds of data sources, allowing businesses to automate data migration and ensure seamless data flow between systems.

Sync your data from any sources to Zilliz Cloud

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Building AI Apps with Freshcaller Data: Vector Search for Smarter Insights

What is Freshcaller and What's Its Data Like?

Challenges for Building AI Apps with Freshcaller Data

Unstructured Data

Data Silos

Scalability

Personalization

Fueling Freshcaller AI Apps with Vector Search for Smarter Insights

Making Unstructured Data Searchable

Going Beyond Keywords with Semantic Search

Uncovering Hidden Relationships

Scalability for Real-Time AI

Connect Freshcaller, Zilliz Cloud, and airbyte to Unlock Instant, AI-Ready Insights

Try This Integration for Free

Frequently Asked Questions

Sync your data from any sources to Zilliz Cloud

Building AI Apps with
Freshcaller Data: Vector Search
for Smarter Insights