Yes, the NVIDIA Vera Rubin platform, as a core component of NVIDIA's full-stack AI strategy for agentic AI, offers enterprise-grade support plans. This support is primarily delivered through the broader NVIDIA AI Enterprise software suite and a robust ecosystem of technology partners. The Vera Rubin platform is designed specifically for large-scale enterprise deployments and production AI workloads, necessitating comprehensive support to ensure reliability, performance, and security for businesses.
Enterprise-grade support for NVIDIA's AI platforms, including the Vera Rubin, typically includes access to NVIDIA AI experts for guidance on configuration and performance, defined service-level agreements (SLAs), and control over software upgrade and maintenance schedules. It also encompasses broad platform support, covering bare metal, virtualized, containerized, GPU, and CPU environments, and extends to NVIDIA-Certified Systems™, NVIDIA DGX™ systems, and public cloud deployments. The NVIDIA AI Enterprise software suite, which integrates with the Vera Rubin platform, explicitly aims to increase reliability with extended-lifetime production branches and enterprise support.
Furthermore, NVIDIA collaborates with a wide array of partners, including hardware vendors, cloud providers, and software integrators, to deliver these enterprise solutions. For instance, Red Hat is expanding its collaboration with NVIDIA to optimize enterprise AI stacks for the Vera Rubin platform, providing "Day 0 support" through Red Hat Enterprise Linux and aiming for a validated, secure, and consistent operational model for rack-scale AI with enterprise-grade reliability. Similarly, Canonical announced official Ubuntu support for the NVIDIA Rubin platform, emphasizing enterprise-grade security for deployment. These partnerships underline the commitment to providing comprehensive enterprise-level support and services for organizations leveraging the Vera Rubin platform in their AI initiatives.