SOC 2 Type II

Zilliz has achieved SOC 2 Type II certification for Security, Availability and Confidentiality, demonstrating our commitment to maintaining the highest standards of security and data protection. This certification reassures our customers that we handle their data responsibly and securely.

FAQs

  • What is SOC 2?

    SOC 2 (System and Organization Controls 2) is a widely recognized framework developed by the American Institute of Certified Public Accountants (AICPA) to evaluate an organization’s controls related to information security. It focuses on five key Trust Services Criteria: Security, Availability, Processing Integrity, Confidentiality, and Privacy. Achieving SOC 2 certification demonstrates that an organization has implemented robust, industry-standard controls to safeguard sensitive customer data—particularly in cloud-based environments—ensuring data is handled in a secure, reliable, and compliant manner.

  • How can I Request Zilliz SOC 2 report?

    You can request access to Zilliz’s SOC 2 Type II report under NDA. Please .

  • Which Zilliz services are in the scope for the SOC 2 Type II report?

    The scope of the SOC 2 Type II report includes Zilliz Cloud Free, Zilliz Cloud Serverless, Zilliz Cloud Free, Zilliz Cloud Dedicated, and BYOC. Any products or features that are in beta, preview, or similar are not in scope.

  • How does SOC 2 compliance benefit my company?

    If your company uses Zilliz’s services, our SOC 2 compliance means:

    • Your data is protected by strong security measures.
    • Our infrastructure undergoes continuous monitoring and audits.
    • Your business can meet vendor security and regulatory requirements when using Zilliz.
  • How does Zilliz maintain SOC 2 compliance?

    Zilliz undergoes regular third-party audits to verify compliance with SOC 2 requirements. We continuously improve security through risk assessments, access controls, encryption, and monitoring.

  • How often are Zilliz SOC 2 audits performed?

    New reports are released annually.